Neglect Learning and Development Strategy

Professionals and Volunteers working with Children and Young People



To ensure that all relevant people in Leeds who work with or come into contact with Children and Young People (C&YP) have the knowledge, understanding and skills to respond effectively to C&YP experiencing or at risk of neglect. Groups to be prioritised:

  • Professionals and volunteers working with Children and Young People
  • Managers of staff working with Children and Young People
  • Professionals and volunteers working with vulnerable adults
  • Managers and staff employed in businesses who may come into contact with vulnerable Children and Young People / vulnerable adults

Training Pathway

Partner agencies are responsible for ensuring their staff (paid and volunteers) are briefed and / or trained appropriately with regards to neglect dependent upon their job role. The LSCP is responsible for ensuring that appropriate learning and development opportunities are available for staff either in-house or through multi-agency training (with the LSCP providing guidance as to what this should include, along with supporting materials as appropriate) .

The table below outlines the expected level of training required for differing target groups, along with minimum content and potential delivery methods. Target groups are in line with those outlined within Working Together 2018, and adopted by the LSCP Learning and Development Subgroup (see Appendix 1).

Agencies delivering or commissioning training must ensure that the content meets the minimum requirements as detailed within the table.

To support the implementation of this strategy the LSCP will provide:

Bespoke training for individual organisations will not be available through the LSCP.


Neglect Training Outline


Training Level

Target Group

See Appendix 1

Minimum Content

Suggested Delivery methods

Neglect Awareness

All groups

  • What is Neglect - definitions from Working Together 2018
  • How to recognise Neglect - signs and indicators
  • Identifying and responding to concerns

Briefing paper, multi-agency group face to face briefing or online (delivered in house, as part of Introduction to Safeguarding training)

Practitioner and manager level: Recognising and Responding to Neglect

Groups 3, 4, 5 and 6

As above plus:

  • Risk and vulnerability factors
  • Impact on C&YP
  • Vulnerability & Risk assessment , referral and planning
  • Working with families where a Neglect concern is identified
  • Roles and responsibilities

Participants MUST have completed an Awareness session prior to attending



Face to face, in house or multi-agency (e.g. LSCP course or commissioned course)

Advanced level for practitioners and managers


Groups 3, 4, 5 and 6 in agencies where advanced level training is deemed appropriate.


Developing skills and knowledge to meet the specific needs of  agencies and / or practitioners roles and responsibilities 

Face to face – devised and delivered by specialist Neglect provider 



The LSCP has a duty to know the numbers of staff trained and requiring training within the City. This will be undertaken by:

  • The LSCP will record attendance at sessions delivered by the LSCP.
  • The LSCP will request annual returns from partner agencies with regards to staff trained via a short Training Needs Analysis.

These figures will be reported within the LSCP Annual Report.


Quality Assurance

Each agency is responsible for:

  • Ensuring their staff are appropriately trained as outlined within the above table
  • Ensuring the content of commissioned or in-house training meets the requirements outlined in the above table as a minimum.
  • Ensuring the delivery of commissioned or in-house training meets the minimum standards as accepted by the LSCP Learning and Development Subgroup (available on the LSCP Website)

The LSCP will quality assure partner agency training through dip-sampling agencies and exploring content / delivery in relation to the documents identified above.

LSCP training will be quality assured as part of the on-going Quality Assurance Framework.


Appendix 1 - Staff Groupings for Training (Working Together 2010/LSCB L&D Subgroup

Target group to include members of statutory, voluntary, independent and community organisations

Group 1

Staff in infrequent contact with children, young people and/or parents/carers who may become aware of possible abuse or neglect.

For example, librarians, GP receptionists, community advice centre staff, grounds men, recreation assistants, environmental health officers.

Group 2

Those in regular contact or have a period of intense but irregular contact, with children, young people and / or parents / carers including all health clinical staff, who may be in a position to identify concerns about maltreatment, including those that may arise from the use of CAF.

For example, housing, hospital staff, YOT staff and staff in secure settings, the police other than those in specialist child protection roles, sports development officers, disability specialists, faith groups, community youth groups, play scheme  volunteers.

Group 3

Members of the workforce who work predominantly with children, young people and/or their parents/carers and who could potentially contribute to assessing, planning, intervening and reviewing the needs of a child and parenting capacity where there are safeguarding concerns.

For example, paediatricians, GPs, youth workers, those working in the early years sector, residential staff, midwives, school nurses, health visitors, sexual health staff, teachers, probation staff, sports club welfare officers, those working with adults in, for example, learning disability, mental health, alcohol and drug misuse services, those working in community play schemes.

Group 4

Members of the workforce who have particular responsibilities in relation to undertaking section 47 enquiries, including professionals from health, education, police and children’s social care; those who work with complex cases and social work staff responsible for co-ordinating assessments of children in need.


Group 5

Professional advisors, named and designated lead professionals.

Group 6

Operational managers at all levels including: practice supervisors; front line managers and managers of child protection units.

Group 7

Senior managers responsible for the strategic management of services; NHS board members.

Group 8

Members of the LSCB including:
Board members
Independent chair
Directors of Children’s Services
Elected member
Lay members
Members of executive and sub/task groups
Business support team Inter-agency trainers






Download the basic Introduction to Neglect team briefing paper and deliver basic information on neglect to your own team. 

To register for LSCP training in Recognising and Responding to Neglect click here.