The aim of this briefing is to increase knowledge and understanding of the process of the Concerns resolution protocol.
Briefing objectives
Working through this briefing will enable teams to: Support and challenge each other, giving practitioners the opportunity to openly discuss their concerns with other practitioners, in an attempt to resolve disagreements at the earliest opportunity. If disagreements cannot be resolved, there is an opportunity to consider how to escalate to first line managers, or beyond if appropriate.
Team activities
- In small groups (or one group if your team is only small): Nominate a colleague to share their experience of a time when they had a difference of view from other practitioners working with a family, particularly about the most appropriate level of intervention for a child. How did they meaningfully challenge their partners and what was it about their approach that made it effective?
- Remain in your small groups and: Name 5 multi-agency working principles that enable you to work together with practitioners from other agencies
- Back in your full team consider this: In circumstances where two agencies disagree on a response to a safeguarding concern, what are the steps that should be taken according to the concerns resolution protocol?
- Now, as a team, consider any changes you might want to make about how you work, to make the application of this protocol more straightforward or easier
What is your one takeaway from this team exercise?
Use these briefing discussions, this and others available on other webpages, as part of an ongoing programme of team development. All team briefings are linked to a range of resources which are focused on supporting practitioners to deliver positive outcomes for children.